Uiwang City Conducts Courtesy Education for Civil Servants Featuring Rap

[Suwon Ilbo=Reporter Seo Dong-young] Uiwang City held a courtesy education session on the 27th at the City Hall main conference room for all staff members to enhance competency in civil complaint handling.

The courtesy education program, designed to improve employees' civil complaint response capabilities and administrative service quality, was held under the theme of "Learning Courteous Humanities Through Rap," with rapper Kim Dong-hyo (DJ Lapi) serving as instructor.

A talk concert was also held under the concept of "DJ Lapi's Visible Radio - Uiwang City Edition (Kindness Concert Rap Version)" featuring DJ Lapi and singer Dori Tori.

The city also produced and distributed a "Civil Servant Civil Complaint Response Manual" to improve employees' complaint handling capabilities. The manual contains practical content that can be applied in the field, including response guidelines for various civil complaint needs.

Lee Jun-su, head of the Civil Complaints and Property Rights Division, said, "Going forward, we will continue to operate various courtesy education programs in line with contemporary trends to provide tailored civil complaint services that promote communication and empathy that satisfy citizens."