Uiwang Urban Development Corporation Inspects Customer Service Implementation

[Suwon Ilbo=Reporter Seo Dong-young] Uiwang Urban Development Corporation (CEO Choi Uk) conducted an inspection of customer service implementation status on the 22nd together with a resident committee composed of customers and residents.

The customer service implementation inspection examines the standards and contents of services provided by the corporation, the provision methods and procedures, and the public announcement and implementation of corrections for any inadequate services. All major business sites of the corporation are subject to inspection. The three-week inspection runs from the 7th through the 25th of this month.

The corporation appointed 2 resident committee members in 2017 and 4 in 2018 to conduct customer service implementation performance evaluations. This year, 6 people have been appointed as resident committee members. The corporation plans to expand the evaluation committee annually.

President Choi Uk stated, "The customer service implementation inspection was initiated to identify and improve the corporation's customer service level and problem areas," adding, "We will continuously expand management activities that include customer and resident participation."