Gwonseon-gu Implements Civil Service Mentoring Program

Gwonseon-gu in Suwon City (District Chief Choi Jong-won) announced that it will implement a mentoring program (sponsorship system) starting in November to help new civil servants quickly adapt to public service, improve job performance, and establish a civil service mindset.

According to the district on the 8th, in the past, without proper training, new employees were assigned to citizen petition services and other duties, leading to difficulties in adjusting to civil service life, incompetence in handling tasks, and negligent citizen service. Cases of citizen complaints and discourteous service have been pointed out.

Accordingly, the mentoring program, implemented for civil servants with less than one year of work experience and newly appointed employees, aims to establish a civil service mindset through improved administrative services, improved job performance of individual civil servants, and equipping service spirit.

The district will establish an activity plan through mutual consultation between mentors (employees with 10 or more years of service) and mentees (new employees with less than one year of service), hold meetings twice a month or more as needed, discuss work matters, and implement mentoring for one year through various media such as phone calls and emails to improve job performance and enhance organizational adaptation.