Jang'an-gu Conducts Civility Training for Public Officials

On the 25th, Jang'an-gu, Suwon held civility mindset training for all staff members at the district office conference hall.

The training, organized to improve citizen-centered customer satisfaction administrative services, was conducted for approximately 90 minutes with about 150 public officials in attendance, led by instructor Kim Juri of Yera Co., Ltd.

Starting from the premise that "communication with citizens is the most important aspect in handling complaints," the training covered fundamental service etiquette that is often overlooked, divided into verbal communication such as language, and non-verbal communication including gestures, facial expressions, and eye contact.

The district announced plans to continuously promote civility training for employees to provide better administrative services by covering various topics in the future.