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Suwon Special City Wins Grand Prize at Gyeonggi Province 'Proactive Administration Excellence Competition'

Nation's First Integrated and Customized E-Notice System with Automatic Postal Linking
Suwon City officials pose for a commemorative photo after receiving the award (Provided by Suwon City)
Suwon City officials pose for a commemorative photo after receiving the award (Provided by Suwon City)

Suwon Special City (Mayor Lee Jae-jun) received the Grand Prize at the '2026 Proactive Administration Excellence Competition' hosted by Gyeonggi Province at the Gyeonggi Arts Center Convention Hall on the 11th for its case of 'Nation's First! Integrated and Customized E-Notice System with Automatic Postal Linking'.

This year's competition finals featured 18 cases from 8 cities and counties and 10 public institutions that passed the preliminary round. Suwon City competed in Group A alongside Namyangju City, Goyang City, and Hwaseong City, and was selected as the Grand Prize winner.

Suwon City presented a case of the 'Integrated and Customized E-Notice System' with automatic postal linking, which was built for the first time nationwide by the Tax Affairs Division. It is a proactive administration case that improved the delivery system by automatically linking postal and electronic notices, allowing citizens to confirm administrative notices more conveniently.

By linking electronic notice with guidance for non-contact participation during resident registration verification, the non-contact participation rate increased significantly, and the number of in-person visits by neighborhood chiefs decreased by 2.5 million compared to 2024. Recognizing the excellence of the policy, the Ministry of Interior and Safety is promoting the expansion and adoption of this system across local governments nationwide.

Additionally, the notice receipt period for parking violation fines was shortened from the previous 10 days or more to 3 days. A system was established to automatically process mobile transmission and paper notice transmission to those who have not read the notice, increasing citizen convenience and work efficiency.

Furthermore, for the first time in the nation, a mobile voice notice service for the visually impaired was introduced, allowing them to immediately access administrative information.

Suwon City significantly expanded the scope of mobile notices from 4 types to 33 types, enhancing citizen convenience and administrative efficiency, and has achieved savings of approximately 500 million won or more in postal expenses annually.

A Suwon City official said, "We are delighted to have our efforts to improve administrative procedures from the citizens' perspective recognized," and added, "We will continue to implement innovative proactive administration that citizens can feel in their daily lives."

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