Suwon Special City wins top prize at Gyeonggi Province 'Proactive Administration Best Practice Competition'

Suwon Special City (Mayor Lee Jae-jun) presented the 'National first! Integrated and customized e-notices with automatic postal linkage' case at the 'Gyeonggi Province 2026 Proactive Administration Best Practice Competition' held at the Gyeonggi Arts Center Convention Hall on the 11th and won the highest award.

In this year's finals, 18 cases from 8 cities and counties and 10 public institutions that passed the preliminary rounds advanced. Suwon competed in Group A alongside Namyangju, Goyang, and Hwaseong cities and was selected for the highest award.

Suwon presented a case of integrated and customized e-notices with automatic postal linkage that the Tax Affairs Division first constructed nationwide. This is a proactive administration case that improves the notification system by automatically linking postal and electronic notices to allow citizens to check administrative notices more conveniently.

During resident registration fact investigation, non-face-to-face participation notifications were linked with e-notices, significantly increasing the non-face-to-face participation rate, and reducing township office field visits by 2.5 million cases compared to 2024. Recognizing the excellence of the policy, the Ministry of Interior and Safety is promoting its spread and adoption nationwide to local governments.

Additionally, the period for receiving fines for illegal parking violations was shortened from the existing 10 days or more to 3 days. A system was established where mobile delivery and paper notice delivery to non-readers are automatically processed, enhancing citizen convenience and work efficiency.

Furthermore, as a national first, a mobile voice notice service for the visually impaired was introduced, allowing them to immediately access administrative information.

Suwon has significantly expanded the scope of mobile notices from the existing 4 types to 33 types, increasing citizen convenience and administrative efficiency, and has achieved savings of over 500 million won in postal costs annually.

A Suwon official said, "We are pleased to be recognized for our efforts to improve administrative procedures from the citizens' perspective," adding "We will continue to pursue innovative proactive administration that citizens can feel in their daily lives."