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Icheon City Introduces Queue Number Waiting System at Tax Office

Enables prediction of wait times for general document issuance, tax filing, and consultations requiring guidanceImprovement of citizen inconvenience from service order and systematic civil petition management expected to enhance operational efficiency
Icheon City has begun operating a 'queue number waiting system' at the tax office. (Photo=Icheon City)
Icheon City has begun operating a 'queue number waiting system' at the tax office. (Photo=Icheon City)

[Suwon Ilbo=Eom In-yong Reporter] On the 14th, Icheon City began operating a 'queue number waiting system' at the tax office to reduce inconveniences citizens face when issuing local tax certificates, filing acquisition tax, and registration and license tax (license, registration) filings and other tax-related matters.

With the introduction of this queue number waiting system, wait times can now be predicted for civil petitions requiring consultation beyond general document issuance or tax filing. This is expected to improve inconvenience related to civil petition processing order, enable more systematic civil petition management, and enhance operational efficiency.

Kim Young-il, Director of the Tax Administration Division, stated, "The tax office is constantly striving to provide better service to citizens," and added, "With the introduction of this queue number waiting system, citizens can receive a wait number and wait comfortably without unnecessary stress as they await their turn to be called."

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