Suwon Holds Opening Ceremony for New Citizens' Service Center and Launches Digital Platform

[Suwon Ilbo=Reporter Jung Jun-sung] Suwon Special City held the opening ceremony for the Saebbit Citizens' Service Center and the launch event for Saebbit Talk Talk at City Hall on the 24th.

Attending the event were Mayor Lee Jae-jun of Suwon, Suwon City Council President Kim Ki-jeong, Vice President Lee Jae-sik, Operations Committee Chair Kang Young-woo, Planning and Economy Committee Chair Yoo Jun-suk, Urban Environment Committee Chair Cho Mi-ok, Welfare and Safety Committee Chair Jung Young-mo, Culture, Sports and Education Committee Chair Hyun Kyung-hwan, Suwon Residents' Autonomy Council Chair Kim Beom-sik, Suwon Saemaul Association President Hong Soon-joo, and Suwon Heads of Residential Districts Association Chair Lim Hyun-jun.

The Saebbit Citizens' Service Center, which began operations in April, is a space where veteran civil servants with over 20 years of experience interact with citizens and handle their inquiries. Veteran civil servants address ambiguous citizen requests with unclear departmental boundaries and complex multi-departmental inquiries based on their experience and expertise, allowing citizens to avoid the inconvenience of searching between different departments.

The Saebbit Citizens' Service Center (487㎡) is located on the right side of the first floor of City Hall's main building, with an integrated citizens' service center (401㎡) on the left side, and a garden measuring 305㎡ is constructed within the service center.

The mobile civic participation platform 'Saebbit Talk Talk,' which launched official service on July 1st, is a citizens' participation and communication plaza featuring menus including suggestion discussions, surveys and voting, application submissions, and Suwon Saebbit Care. To date, over 13,000 citizens have registered.

When citizens propose policy ideas on the suggestion discussion board, other citizens discuss and comment on the ideas. Ideas that gain support from many citizens are reviewed by relevant departments and, if adopted, are implemented as policies. Citizens can also apply for the 'Suwon Saebbit Care Project' through Saebbit Talk Talk.

Mayor Lee Jae-jun of Suwon Special City said, "The Saebbit Citizens' Service Center is a symbol of innovation for the 8th term Suwon City administration," and added, "Starting with the Saebbit Citizens' Service Center, we will continuously innovate conventional administrative processes and draw closer to citizens." He further stated, "Through Saebbit Talk Talk, we will advance democracy in Suwon."