Suwon City Operates Administrative Information Center

[Suwon Ilbo=Reporter Seo Dong-young] Suwon City announced on the 17th that it operates an 'Administrative Information Center' to resolve various grievances and inconveniences that citizens face in their daily lives.

In particular, as COVID-19 continues to persist, the city plans to actively utilize telephone counseling to create a safer consultation environment.

The services provided by the city's Administrative Information Center cover a total of 6 fields, and any citizen can use them free of charge.

Experienced experts in each field serve as counselors, providing professional consultation services and information to citizens with grievances.

From Monday to Wednesday, 10 a.m. to 5 p.m., consultation services are available for welfare, consumer affairs, safety (grievances), and ONE-STOP customized service counters. Services include ▲welfare counseling for vulnerable populations ▲remedial measures for consumer disadvantages ▲guidance on various grievance consultations ▲one-stop services for citizens with mobility difficulties, among others.

On Wednesdays from 1:30 p.m. to 4:30 p.m., consultations are available on real estate matters including brokerage commissions, lease agreements, and attachment of property. The Korea Real Estate Agents Association Suwon City Chapter participates as counselors.

On Thursdays from 1:30 p.m. to 4:30 p.m., professional consultations on family law and small claims can be received through judicial scriveners belonging to the Gyeonggi Central Bar Association.

Park Ran-ja, director of the city's Civil Services Division, said, "We will do our best to provide quality consultation services," and added, "As non-face-to-face culture spreads due to COVID-19, we encourage citizens to actively use safer and more convenient telephone counseling."