Suwon City to Implement Simplified Water and Sewage Bill Notification System

[Suwon Ilbo=Reporter Seo Dong-young] Suwon City announced that it will establish a mobile-based water and sewage bill notification system starting with bills due in July to provide rapid and accurate billing notifications.

The system targets households that pay water bills through automatic transfers in accordance with Article 33, Paragraph 1 of the Suwon City Water Supply Ordinance.

The city explained that the system is being implemented due to issues such as residents receiving incorrect bills from others during the bill delivery and collection process, difficulties for customers outside the city in receiving bills, and challenges in sending bills when addresses change during mail delivery.

Additionally, there has been an increase in demand for convenient administrative services, as the number of people paying through virtual accounts or automatic transfers has grown compared to those paying by bill.

Starting with water bills due in July, the city will send simplified smart text bill notifications via KakaoTalk or SMS exclusively to customers using automatic transfer payments.

Automatic transfer payments can be applied for through the city's Water Supply Bureau website (https://water.suwon.go.kr) or by phone (031-228-4920~2).

The city expects to reduce costs for printing paper bills, distributing bills through mail and in-person delivery, and postage expenses through the mobile billing system.

In addition, the city plans to send security authentication text messages to protect personal information and to establish a system that offers discounts on water bills for households paying through automatic transfers using the simplified notification system.