Suwon City Implements Convenient Water and Sewage Bill Notice System

[Suwon Ilbo=Reporter Seo Dong-young] Suwon City announced that from July, it will establish a mobile-based water and sewage bill notice system for swift and accurate bill notification.

The system targets households currently paying water bills through automatic bank transfers in accordance with Article 33, Paragraph 1 of the Suwon City Water Supply and Sewerage Ordinance.

The city explained that the system is being implemented because problems occur during the delivery and receipt of notices, such as residents mistakenly receiving others' bills. Additionally, it is difficult for out-of-area payers to receive notices, and bill delivery becomes problematic when addresses change for postal delivery.

There is also an increase in demand for convenient administrative services, as the number of payments made through virtual accounts or automatic transfers exceeds those paid by bill notice.

Starting from the July water bill notice, the city will send convenient smart text bill notices via Kakao Talk or SMS exclusively to customers paying through automatic transfer.

Automatic transfer payments can be requested through the city's Water Supply Business Bureau website (https://water.suwon.go.kr) or by phone (031-228-4920~2).

The city expects to save costs for printing paper bills and bill delivery (by mail or in-person visits), as well as postal delivery expenses through mobile bill notices.

Additionally, to protect personal information, the city plans to send secure authentication text messages and provide discounted water bills for households that pay through automatic transfer using the convenient bill notice system.