One Click Ends Complaint Document Submission... Interior Ministry Simplifies 1,658 Submission Documents

Citizens will no longer face the inconvenience of having to access multiple administrative offices to obtain required documents. This is due to the 'Administrative Service Document Submission Simplification' policy.

The Ministry of Interior and Safety (Minister Yoon Ho-joong) announced that it has completed the simplification of submission documents for 1,658 administrative services provided by central ministries and local governments, enhancing public convenience in civil complaint processing.

The ministry has been implementing 'Administrative Service Document Submission Simplification' to eliminate the inconvenience that citizens previously faced when they had to personally obtain and submit required documents when applying for administrative services. This has been accomplished through information sharing between administrative and public institutions.

When applying for a service, citizens can conveniently apply without submitting separate documents if they consent to civil servants directly verifying necessary information through computer networks.

The Ministry of Interior and Safety has intensively pushed forward document reduction by managing document simplification as a priority project since 2024. Through this effort, the ministry completed simplification of 1,658 administrative services in total: 421 services in 2024, 679 services in 2025, and 558 services in the third quarter of this year.

By processing institution, services provided by local governments such as cities, counties, and districts accounted for 55.6% of simplified services, representing the highest proportion, resulting in improved public convenience in civil complaint processing experienced in daily life.

Going forward, the Ministry of Interior and Safety plans to further expand document simplification through continuous identification of information targets for shared administrative information use, minimizing the effort citizens need to make to visit administrative agencies to obtain document issuances.

Minister Yoon Ho-joong of the Ministry of Interior and Safety stated, "The Ministry of Interior and Safety will continue to expand document simplification so that the public can use administrative services more easily and conveniently, and will do its best to realize a true one-stop administrative service that citizens can experience."