Jangan-gu Hosts Smile Workshop on Public Officials' Communication and Empathy

Jangan-gu held the "2011 Jangan Public Officials Smile Workshop" from December 9 to 10 in the Mungyeong area of North Gyeongsang Province to promote active communication and empathy-based administration with courtesy as the foundation.

The workshop structured its educational programs primarily around courses that can strengthen capabilities with courtesy at the core. Senior civil servants including division and district chiefs participated in large numbers, working to create a changing civil service culture from the top down.

On the first day, the 9th, following a special lecture on courtesy titled "Start with Kindness" by instructor Hwang Seon-ju, lectures on health and personal finance were held, drawing strong response from staff members.

Particularly during a conversation session with District Chief Lee, sincere and warm advice for junior civil servants continued. He emphasized the mindset to be maintained as the civil service environment changes, the need to become experts in assigned duties, and the importance of maintaining an open mind that transcends generational differences.

During the lecture, a quiz about Suwon was used to create a meaningful time of opening hearts to one another.

On the second day, the 10th, benchmarking was conducted on cases of tourism resource development utilizing local resources, and ways to apply these to Suwon, which is rich in historical and cultural heritage including Hwaseong Fortress, were explored together.