One QR Code Scan for 112 Emergency Reports... Suwon District Offices Bring Digital Education to Senior Centers

When you scan the QR code on a building address sign with your smartphone, reporting to 112 or 119 can be completed with a single text message.

As few elderly residents know about this function, district offices in Suwon have started visiting senior centers directly to guide residents who hesitate before digital devices.

According to Paldal-gu on the 7th, the district launched customized building address sign QR code education sessions for seniors starting on the 4th at Sinpung-dong Senior Center.

The QR code contains a fast emergency reporting service (text) for 112 and 119, a living safety map, and information on the location of snow removal bins. It is also linked to a service that updates addresses at once.

The education is tailored to seniors' level of understanding. The sequence involves directly scanning the QR code, learning what functions it contains, and then receiving promotional materials. Rather than just listening to explanations, seniors practice using smartphones on site.

An official from Paldal-gu said, "We will continue to visit senior centers and elderly welfare centers to provide door-to-door promotion of road-name addresses so that seniors can easily use the building address sign QR code functions in their daily lives."

Youngtong-gu took a step ahead. It trained neighborhood chiefs who would teach residents first. The Gwanggyo 2-dong Neighborhood Chief Council held kiosk and AI utilization training for chiefs on the 6th at the Gwanggyo 2-dong Administrative Welfare Center's "Dream Imagination Hall."

Neighborhood chiefs learned basic usage methods such as ordering and payment by directly operating kiosks. They also learned how to use AI-based daily life services.

Heo Yong-moon, chairman of the Gwanggyo 2-dong Neighborhood Chief Council, said, "Digital technology and AI are rapidly becoming part of our daily lives," and "I hope neighborhood chiefs become reliable digital guides for residents, reducing the digital divide so that everyone can enjoy a convenient daily life."