Namyangju City Holds Awards Ceremony for Outstanding Complaint Handlers and Courteous Civil Servants in First Half of 2026

[Suwon Ilbo=Reporter Eom In-yong] Namyangju City held the "2026 First Half Outstanding Complaint Handlers and Courteous Civil Servants Awards Ceremony" on the 27th at Yeoyudang.

The city comprehensively evaluated complaint processing reduction rates, number of cases handled, and satisfaction levels to select a total of 18 employees, including 12 outstanding complaint handlers and 6 courteous civil servants.

Outstanding complaint handlers were selected based on compliance with processing periods, processing period reduction, number of cases handled, and satisfaction levels in the areas of National Petition Portal complaints and statutory complaints. In the grievance and ping-pong complaint category, employees with distinguished records of actively resolving complex complaints were selected.

Courteous civil servants were selected from both administrative and technical staff divisions through citizen recommendations and departmental recommendations.

Mayor Choi Hyun-deok said, "I express my gratitude to all of you who have responsibly handled complex and diverse complaints in places closest to citizens," and added, "I hope that moving forward, based on expertise and a sense of responsibility, we will realize complaint administration that citizens can feel and together open the era of citizen sovereignty."