Namyangju City Conducts Satisfaction Survey on Official Website

[Suwon Ilbo=Eum In-yong Reporter] Namyangju City announced that it will conduct a satisfaction survey on its official website from the 12th to the 21st to provide citizen-centered website services.

The survey was prepared to identify the convenience and satisfaction levels of the website as perceived by citizens, gather feedback on inconveniences and suggestions for improvement, and provide website services that meet citizens' expectations.

Any user of the Namyangju City official website can participate in the survey. To participate, users can access the 'Citizen Participation – Online Survey/Vote' or 'Online Policy Vote/Survey' menu on the website and submit their responses online.

The survey comprises 18 questions including △purpose of use △usability △menu composition and design satisfaction △response speed and search function △overall satisfaction △suggestions for improvement.

Based on the survey results, the city plans to identify user requirements and reflect them in future website feature improvements and content quality enhancement.

Additionally, 50 participants will be selected from the survey respondents to receive mobile coupons worth 10,000 won. Winners will be announced on the 26th through the city's website notice board and will also be notified by individual text message.

A city official stated, "Through this survey, we will gather diverse opinions from citizens and provide a more convenient and satisfactory website service," and added, "We appreciate your interest and participation."