Yeoju City Operates '2025 Mobile Citizens' Ombudsman Service'

[Suwon Ilbo=Reporter Um In-yong] Yeoju City announced on the 17th that it operated the '2025 Mobile Citizens' Ombudsman Service' under the auspices of the Anti-Corruption and Civil Rights Commission on the 13th in the third-floor conference room of the Ohak-dong Administrative Welfare Center.

The event was organized to directly hear residents' grievances on-site and seek solutions, with 17 participants including grievance-handling specialist investigators from the Anti-Corruption and Civil Rights Commission and cooperating agencies, to receive complaints from residents in the frontline cities and counties and provide substantive support for their resolution.

The main consultation areas consisted of urban and water resources, industry, forestry and environment, housing and construction, administration, culture and education, transportation and roads, finance and taxation, and legal experts. The Yeoju City Ombudsman also participated in grievance consultations with residents.

A total of 39 civil complaints were consulted at the event, and in particular, Mayor Lee Chung-woo visited the site in person, listened to citizens' grievances, and facilitated a civil complaint resolution process, demonstrating his commitment to municipal governance.

Mayor Lee Chung-woo of Yeoju City stated, "I believe this Mobile Citizens' Ombudsman Service was a meaningful occasion in that we could directly and vividly confirm the grievances residents are experiencing at the site," and added, "We will continue to make active efforts to process citizens' civil complaints."