Yeoju City Introduces Phone Call Service for 'Ddok Bus'

[Suwon Ilbo=Reporter Um In-yong] Yeoju City announced on the 29th that it has introduced and is operating a phone call service for the 'Ddok Bus' to enhance convenience for information-vulnerable groups such as elderly residents who have difficulty operating smartphones.

The city has been operating the 'Ddok Bus,' a new form of demand-responsive public transportation that flexibly operates according to user demand without fixed routes, in Jungang-dong, Ohak-dong, Sejong Daewang-myeon, Buknae-myeon, and Gangcheon-myeon within Yeoju City since the 18th of last month.

However, to call the existing Ddok Bus, users had to install the 'Ddok Ta app' and enter their destination, making it difficult for information-vulnerable groups such as elderly residents who struggle to use smartphones.

In response, the city pursued the introduction of a phone call service through persistent requests to relevant agencies, and has been operating the phone call service since the 15th.

To use this service, residents can contact the Ddok Bus Call Center (☎1688-0181) between 6:30 a.m. and 8:00 p.m., where a counselor will guide them to call the Ddok Bus, according to the city.

A city official stated, "We will actively improve problems that arise during Ddok Bus operations and make efforts through diverse promotional activities so that many Yeoju residents can conveniently use transportation services," and requested extensive use of the 'Ddok Bus Phone Call Service.'