Osan City Unveils 'Citizens' Happiness Civil Affairs Office' Signboard

[Suwon Ilbo=Reporter Lee Su-won] Osan City held an unveiling ceremony for the 'Citizens' Happiness Civil Affairs Office' signboard in front of the comprehensive civil affairs office on the 2nd.

The ceremony was attended by Osan City Mayor Lee Kwon-jae, Osan City Council Chairman Sung Kil-yong and city council members, civil affairs support volunteers, leaders of social organizations, and staff members.

The 'Citizens' Happiness Civil Affairs Office' is a system in which the Ministry of the Interior and Safety evaluates and certifies excellent organizations among administrative agencies nationwide, including local governments, provincial and city offices of education, police stations, and tax offices, based on the interior and exterior spaces of civil affairs offices, civil service satisfaction, and staff courtesy.

Osan City was selected as a Citizens' Happiness Civil Affairs Office in 2023 and received a commendation from the Prime Minister, earning three-year certification as an excellent civil affairs office until 2026.

The city has provided various convenience facilities including △creation of a rest area for civil affairs visitors △installation of a small library △health check corner with inBody △workspace for civil affairs visitors to use office equipment △improvement of civil affairs forms counters, and has continuously made efforts to improve the environment to provide better civil affairs administrative services.

Additionally, the city has made efforts to provide customized convenience environments for the socially disadvantaged, such as operating priority service windows for seniors, people with disabilities, and pregnant women, installing safety help bells for civil affairs visitors with mobility difficulties, providing Braille guidance materials, and deploying civil affairs guidance volunteers, while providing civil services centered on the needs of users.

Osan City Mayor Lee Kwon-jae said, "We will make further efforts to provide civil affairs services that are prompt and courteous based on the needs of users and to create a civil affairs office with a pleasant environment that citizens can use conveniently—a civil affairs office where citizens are happy."