90% of Gyeonggi Province Youth Transportation Subsidy Program Users Satisfied, Only 2% Dissatisfied

[Suwon Ilbo=Reporter Park No-hun] As Gyeonggi Province implements the 'Gyeonggi Province Youth Transportation Subsidy Program,' which reimburses up to 120,000 won annually in local currency for youth transportation costs, a survey showed that 9 out of 10 users are satisfied.

Gyeonggi Province conducted a satisfaction survey of 3,469 users of the '2020 Gyeonggi Province Youth Transportation Subsidy Program' over three weeks from May 14-31 and announced the results on the 27th.

According to the survey results, 90% of respondents answered that they were 'generally satisfied' with the 'Gyeonggi Province Youth Transportation Subsidy Program.' Among them, 41% said they were 'very satisfied.' In contrast, only 2% expressed 'dissatisfaction.'

Items with high satisfaction ratings were ▲easy to understand program information (78%) ▲appropriate target age of 13-23 years old (76%) ▲convenient application method (75%), in that order.

However, regarding the 'annual support amount of 120,000 won,' 26% expressed 'dissatisfaction,' while 49% said they were 'satisfied.'

Based on overall high satisfaction, users emphasized strong intention to reuse the program (97%) and willingness to recommend to others (96%).

The policy's effect on perception change was also confirmed. The majority agreed that the youth transportation subsidy program ▲is helpful to me and my household (82%) ▲contributes to reducing transportation costs for youth (social development) (78%) ▲improves the quality of life for Gyeonggi residents (80%). Additionally, 83% of users said that Gyeonggi Province's image improved after using the youth transportation subsidy program, and 76% said they recognize that Gyeonggi Province is pursuing provincial policies centered on residents.

The province is reviewing plans to extend the current 30-day application period and expand the support amount based on this survey.

This survey was conducted through the 'Gyeonggi Province Online Survey System (survey.gg.go.kr)' from May 14 to May 31, randomly selecting 15,000 people from approximately 390,000 beneficiaries of the Gyeonggi Province Youth Transportation Subsidy Program aged 13 to 23 years old.

Among these, 3,469 respondents participated in the survey. The sampling error is ±1.66%p at the 95% confidence level.

The Gyeonggi Province Youth Transportation Subsidy Program was implemented after Gyeonggi intercity and local bus fares increased in 2019, with the aim of easing the transportation cost burden for youth who frequently use public transportation but face economic hardship.

Application periods are January and July each year, and applications can be made online through the Gyeonggi Province Youth Transportation Subsidy Program Portal (https://www.gbuspb.kr).