Driving Tangible Change for Citizens Through 'Active Administration'

[Suwon Ilbo=Reporter Seo Dong-young] Suwon City announced on the 15th that it has established and is implementing the '2021 Active Administration Implementation Plan' with the vision of 'substantial change in the civil service and tangible improvement in citizen satisfaction.'

The '2021 Active Administration Implementation Plan' consists of 19 projects across 4 areas—▲strengthening active administration promotion systems and capabilities ▲active administration civil servants ▲strengthening protection and support for active administration civil servants ▲eradicating passive administration—and 5 'key implementation projects.'

First, the city will strengthen active administration promotion systems and capabilities by operating the Legal Affairs Division as a dedicated department for active administration and the Audit Division as a support department.

The city has established an 'Active Administration Committee' to deliberate and decide on active administration-related matters, with First Vice Mayor Cho Cheong-sik as chairperson and committee members with extensive expertise and experience in municipal affairs.

Additionally, the city will discover outstanding active administration cases twice a year—once in the first half and once in the second half—and select and award outstanding civil servants. Incentives such as performance points, commendations, awards, and compensatory leave will be provided to outstanding civil servants.

The city will strengthen protection and support for civil servants who practice active administration. To prevent shifting major matters to subordinates, the chief executive will clearly and specifically define the scope of work handling, reducing decision-making burden on field workers.

In addition, the city will support active administration by operating a pre-consultation system for active administration and an 'active administration immunity system' that exempts or reduces responsibility for matters arising from active administration. The Active Administration Committee provides guidance to assist civil servants in decision-making when they face difficulties in actively pursuing their duties.

Efforts to 'eradicate passive administration' will continue. The city will establish a 'Passive Administration Special Inspection Team' to conduct periodic inspections and continue operating the passive administration reporting center.

The 'key implementation projects' closely related to citizens' daily lives are ▲'ON Market' smart marketplace platform service ▲construction and operation of a big data-based digital outdoor advertising system ▲'Blind Spot Zero! Safe Home Suwon Holmes!' ▲'Resource Circulation Sharing System! Multi-use packaging material pilot project' ▲'Safe tap water management! Smart water network management infrastructure construction.'

The city plans to review the implementation status of the 'Active Administration Implementation Plan' quarterly and improve any areas that need refinement.

On the 2nd, Suwon City received the highest score among basic local governments nationwide in the 'Comprehensive Evaluation of Active Administration by Local Governments in 2020' conducted by the Ministry of the Interior and Safety and was selected as an 'excellent institution.'

For the '2020 First Half Active Administration Excellence Case Competition' organized by the Ministry of the Interior and Safety, the city submitted an excellent COVID-19 response case themed 'Creating Standards for Local Government Response to Infectious Diseases!' and received an award of excellence. For the second half competition, it submitted 'Korea's First! Construction and Operation of Emergency Vehicle Priority Signal System' and received the Presidential Award.

Suwon Mayor Yeom Tae-young said, "Based on the active administration implementation system established last year, we will eradicate passive administration" and added, "Our city will take the lead in practicing active administration that citizens can tangibly feel."