68% of Gyeonggi Province Postpartum Care Subsidy Program Users Report Satisfaction

[Suwon Ilbo=Reporter Park No-hoon] A survey shows that seven out of ten Gyeonggi Province residents who used the Gyeonggi Province Postpartum Care Subsidy Program report 'satisfaction.'

The province conducted a satisfaction survey of 1,005 program users from December 2 to 4 of last year and announced the results on the 10th.

For the Gyeonggi Province Postpartum Care Subsidy Program, the response 'generally satisfied' was 68% (very satisfied 17%, mostly satisfied 51%), 'neutral' was 28%, and 'not satisfied' was 4%.

Additionally, 95% of users agreed on the need for continued implementation of the Gyeonggi Province Postpartum Care Subsidy Program, with 76% of users showing 'strongly agree' responses.

When asked about willingness to inform others or recommend the program, 'yes' responses were high at 95%.

This survey measured the Gyeonggi Province Postpartum Care Subsidy Program across four sectors: ▲promotion ▲application ▲utilization ▲outcomes.

Items that received high evaluations by sector were ▲'Ease of information understanding (65%)' in the promotion sector ▲'Sufficient application period (88%)' in the application sector ▲'Appropriateness of target population (81%)' in the utilization sector ▲'Helpfulness to target users (89%)' in the outcomes sector.

Meanwhile, positive evaluations for application method convenience (in-person, 40%), satisfaction with program content (500,000 won support, 38%), and convenience of program use (37%) were somewhat lower compared to other items.

Ryu Young-chul, Director of the Province's Health and Welfare Bureau, said "We will make good use of this satisfaction survey in improving the Gyeonggi Province Postpartum Care Subsidy Program going forward" and "We will do our best to create a good environment for childbirth and child-rearing."

Meanwhile, based on the survey results, the province plans to enable online application for postpartum care subsidies within this year. Previously, only in-person application was possible, which resulted in lower evaluation of the application method convenience item.

The Gyeonggi Province Postpartum Care Subsidy Program is a low birth rate policy measure to alleviate the economic burden on childbearing families, providing 500,000 won to all households with births in Gyeonggi Province regardless of residency period.

The postpartum care subsidy is provided in local currency after procedures such as eligibility verification.

This survey was conducted by Gyeonggi Province through Korea Research Co., Ltd., a polling research agency, using telephone interview surveys, with a sampling error of ±2.82%p at a 95% confidence level.