Suwon Selects 5 Exemplary Cases of Improving Citizen-Oriented Administrative Services

[Suwon Ilbo=Correspondent Seo Dong-young] Suwon announced on the 28th that it has selected 5 exemplary cases for the '2020 Citizen-Oriented Administrative Service Improvement Excellence Awards,' including the grand prize, top excellence, excellence, and encouragement categories.

The city annually selects exemplary cases that have improved citizen-oriented administrative procedures in line with citizen convenience, shares them internally, and encourages related departments.

The grand prize winner, 'Support for Opening Levy-Protected Bank Accounts for Basic Pension Recipients,' reduces the inconvenience for citizens who need to open levy-protected accounts among basic pension applicants by streamlining the account opening process. Residents can conveniently open an account with a minimum of one visit to the Dong Administrative Welfare Center.

The top excellence award went to 'Home Service Delivery Program,' in which the 'YES! Living Administrative Service Response Team' visits socially vulnerable households to resolve various inconveniences. The YES! Living Administrative Service Response Team consists of specialized technicians in fields including electrical, electronics, plumbing, home repair, interior finishing, and boiler maintenance.

The excellence award winner 'Breath·Rest·Life in Housing Welfare Suwon-Homes!' provides free rental housing to multi-child households without homes who face difficulties in securing housing (5 or more children). Residents can live there for up to 20 years and only need to cover management fees, allowing multi-child families facing economic difficulties to reduce their housing burden.

The encouragement award recipients are 'Operation of Dedicated Foreigner Administrative Consultation Counselors' and 'Line Painting to Distinguish Garbage Disposal for Creating Beautiful Gamanigol.'

The evaluation was conducted through written reviews by internal and external committee members on 6 indicators including practicality, creativity, and resonance for 22 cases submitted by 16 departments. Certificates and prize money will be awarded to departments selected for exemplary cases.

Park Ran-ja, Director of the Citizen Volunteer Division, said, "We will do our best to provide creative administrative services tailored to citizens' needs."