Gyeonggi Province: "Help Us Find Unnecessary Application Documents You Experience in Daily Life"

[Suwon Ilbo = Reporter Park No-hun] Gyeonggi Province will publicly solicit "resident ideas to reduce application documents and visits required when citizens file complaints" from the 20th through the 18th of next month in order to identify and improve inconveniences residents experience when applying for administrative services.

This is the second round of resident idea contest held as part of Gyeonggi Province's "Gyeonggi Province Policy to Reduce Application Documents," following last year's initiative.

Last year, the province improved 148 cases of "unreasonable application documents and systems" through resident idea contests and other means, reducing inconvenience for citizens.

A representative example is that Gyeonggi Province became the first in the nation to receive approval from the Ministry of Interior and Safety for sharing administrative information, allowing citizens to exclude 8 types of documents related to bidding, such as construction business registration certificates, from submission lists. These 8 documents have now been changed so that civil servants verify them directly through computer systems. The initiative is currently spreading nationwide.

This contest particularly focuses on discovering ideas for "reducing in-person visits by converting to non-face-to-face (untact) methods through online channels" to provide administrative services tailored to residents' expectations in an informatized and post-COVID era, aiming to prevent wasted trips and time for residents.

Outstanding ideas proposed will be actively reflected in provincial policy, and system improvements will be recommended to the government when necessary.

Contest details include ▲in-person administrative services available for online submission ▲in-person services requiring improvement (duplicate visits to agencies, limited to specific regions, etc.) ▲administrative documents available for online issuance or inquiry ▲unnecessary or excessive application documents, with online submissions accepted through Gyeonggi Province Voice (vog.gg.go.kr) until September 18.

Among resident suggestions, through screening, the excellence prize of 300,000 won will be awarded to 1 person, encouragement prizes of 100,000 won each to 2 people, and gift certificates worth 10,000 won will be given to 50 people through a lottery draw.

Ryu In-gwon, the province's Policy Planning Officer, stated, "We plan to continuously promote Gyeonggi Province's policy to reduce application documents so that residents' valuable time and costs can be saved," and added, "We ask for active participation from many residents so that improvements in administrative services meeting residents' expectations can be achieved."