Dongducheon City Implements 'Public Service Kindness Training to Improve Civil Service'

Dongducheon City held an in-house kindness training program on the 26th at the civil services office, with all staff members in charge of civil complaints participating to improve courteous service.

Lee Heung-sik, head of the Civil Service Division who oversaw the training, emphasized the mindset that public officials should possess, followed by the importance of listening to citizens' concerns and the significance of courteous service.

The Civil Service Division of Dongducheon City is conducting kindness training once per week to improve employees' courtesy mindset and implementing civil service administration that moves citizens through excellent public services.

Meanwhile, Lee Heung-sik, head of the Civil Service Division, stated, "We plan to continuously promote kindness training to enhance the service mindset of civil service office staff, and we will work together with all employees to provide administrative services that satisfy and inspire citizens."