Uijeongbu City Operates '8572 (Immediate Response)' Mobile Civil Complaint Task Force

Songsan Administrative Welfare Center in Uijeongbu City (Center Director Cho Gwon-ik) is operating the '8572 (Immediate Response) Mobile Civil Complaint Task Force' alongside the implementation of the regional welfare hub system to maximize resident satisfaction.

The 8572 Mobile Task Force is a system that immediately responds to and resolves various civil complaints such as illegal parking, unlicensed street vendors, unauthorized garbage dumping, and illegal advertisements by dispatching staff to the scene.

To this end, normally three staff members (one per team) are organized in a half-unit structure to handle civil complaints, while on Saturdays and Sundays, two-person teams are organized on an alternating bi-weekly schedule.

In addition, the center plans to have personnel directly dispatch to the scene to provide consultations when residents have inquiries about complex and cumbersome permit and licensing matters that are difficult to resolve over the phone.

The Songsan area, which has already maintained a regional system for the past year, is expected to provide optimal administrative services through the implementation of this system, marking a turning point in the establishment of a genuine regional welfare hub.

Residents of the Songsan area can contact the main phone line 010-5328-8572 (Immediate Response) for immediate processing of any illegal matters or permit and licensing issues.