Hwaseong City to Implement 'Citizen Ombudsman' System Starting March Next Year
Suwon NewsPublished 2013.11.13 13:13
To Investigate Citizen Grievances and Make Improvement Recommendations and Statements
Hwaseong City will adopt and implement the 'Citizen Ombudsman' system.
The 'Citizen Ombudsman' system being implemented by Hwaseong City is designed to have private experts serving as 'Citizen Ombudsmen' listen to citizen grievances and resolve them from a neutral position. The system will be operated on a four-year single term basis to ensure independence in performing duties and fair execution of work.
Through the operation of the 'Citizen Ombudsman,' the city expects to investigate and process citizen grievances, make administrative recommendations or statements related to these grievances, make improvement recommendations regarding administrative systems that cause citizen grievances, and express opinions on such matters, thereby contributing to the protection of citizens' basic rights.
An official from the Audit Division stated, "For the implementation of the Citizen Ombudsman system, we submitted and passed the proposed ordinance on 'Regulations on the Composition and Operation of the Hwaseong City Citizen Ombudsman' at the Ordinance and Rules Review Committee on the 11th. Once the ordinance passes at the 126th Hwaseong City Council's Second Regular Session opening on the 25th of this month, it can be implemented as early as March next year."
After the promulgation of the ordinance, the city plans to recruit through public applications. The 'Citizen Ombudsmen' will be appointed, with up to three members selected from among those who are or were associate professors or equivalent positions at universities or certified research institutions, those who are or were judges, prosecutors, or lawyers, those who are or were civil servants of grade 4 or higher, those holding qualifications as architects, tax accountants, certified public accountants, technical experts, or patent attorneys with five years or more experience in their respective fields, and those with high social reputation and knowledge and experience in administration recommended by civic organizations.
Any citizen can file a grievance with the 'Citizen Ombudsman.' Upon investigation of citizen grievances, the 'Citizen Ombudsman' can recommend administrative corrections to relevant departments or express opinions on system improvements.
A city official stated, "When this system is implemented, it is expected to provide relief from damage caused by illegal or unjust actions, irrational administrative systems, and the like, and will be of great help in resolving citizen grievances."
Send a news tip to Suwon IlboYour tip becomes the news · Your identity is protectedSend tipThe 'Citizen Ombudsman' system being implemented by Hwaseong City is designed to have private experts serving as 'Citizen Ombudsmen' listen to citizen grievances and resolve them from a neutral position. The system will be operated on a four-year single term basis to ensure independence in performing duties and fair execution of work.
Through the operation of the 'Citizen Ombudsman,' the city expects to investigate and process citizen grievances, make administrative recommendations or statements related to these grievances, make improvement recommendations regarding administrative systems that cause citizen grievances, and express opinions on such matters, thereby contributing to the protection of citizens' basic rights.
An official from the Audit Division stated, "For the implementation of the Citizen Ombudsman system, we submitted and passed the proposed ordinance on 'Regulations on the Composition and Operation of the Hwaseong City Citizen Ombudsman' at the Ordinance and Rules Review Committee on the 11th. Once the ordinance passes at the 126th Hwaseong City Council's Second Regular Session opening on the 25th of this month, it can be implemented as early as March next year."
After the promulgation of the ordinance, the city plans to recruit through public applications. The 'Citizen Ombudsmen' will be appointed, with up to three members selected from among those who are or were associate professors or equivalent positions at universities or certified research institutions, those who are or were judges, prosecutors, or lawyers, those who are or were civil servants of grade 4 or higher, those holding qualifications as architects, tax accountants, certified public accountants, technical experts, or patent attorneys with five years or more experience in their respective fields, and those with high social reputation and knowledge and experience in administration recommended by civic organizations.
Any citizen can file a grievance with the 'Citizen Ombudsman.' Upon investigation of citizen grievances, the 'Citizen Ombudsman' can recommend administrative corrections to relevant departments or express opinions on system improvements.
A city official stated, "When this system is implemented, it is expected to provide relief from damage caused by illegal or unjust actions, irrational administrative systems, and the like, and will be of great help in resolving citizen grievances."
© Suwon Ilbo. Unauthorized reproduction and redistribution prohibited.
Loading comments…