Ministry of Gender Equality and Family to Operate Women's Emergency Hotline 1366 and Youth Counseling 1388 at Full Capacity During Chuseok Holiday

The Ministry of Gender Equality and Family (Minister Won Min-gyeong) announced that it will operate the Women's Emergency Hotline 1366, Youth Counseling 1388, and the Danuri Call Center (1577-1366) 24 hours a day during the Chuseok holiday period to provide uninterrupted livelihood stability services.

Among the major livelihood stability services operating during the Chuseok holiday period, key facilities (for protection and support of violence victims) will operate normally 24 hours a day to protect and support violence victims quickly and without gaps.

A total of 19 1366 Centers operate 365 days a year, 24 hours a day, providing initial counseling and emergency protection for violence victims, as well as rapid referral services to shelters and victim support centers.

Additionally, through the Sunflower Centers, 24-hour counseling, medical, legal, and investigative integrated services are provided to victims of sexual violence, domestic violence, and human trafficking.

Meanwhile, the Digital Sex Crime Victim Support Center will operate normally (9-18 hours) to provide systematic assistance to victims of digital sex crimes, such as illegal photography and distribution, including counseling, support for deletion of harmful images, and investigation, legal, and medical support.

During the Chuseok holiday period, to protect at-risk youth and those outside the home, a total of 139 youth shelters nationwide will provide counseling and living support services (food, clothing, shelter, medical support, institutional referrals, etc.) normally, and Youth Counseling 1388 will operate 24 hours.

In addition, the Family Counseling Hotline (1577-4206) for consultation on pregnancy, childbirth, single-parent families, and general family issues, as well as psychological and emotional support counseling, will operate normally. The Danuri Call Center (1577-1366) will operate 24 hours to provide support in 15 languages for multicultural families and migrant women on marital and family conflict counseling and information on living in Korea.

To resolve childcare gaps for dual-income families and single-parent households that work during the holiday period, child care services will operate normally. A 50% fee surcharge is applied on public holidays, but to reduce the cost burden on users, weekday rates (12,790 won per hour) will be applied during the Chuseok holiday period (9.24-9.27).

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