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Anyang City Ranks First in Gyeonggi Province for Korea Service Quality Index for Third Consecutive Year

2026 Korea Service Quality Index hosted by Korean Standards AssociationMayor Choi: "Providing top-quality administrative services that citizens can experience"
Mayor Choi Dae-ho of Anyang City (left) poses for a commemorative photo with related officials (Photo=Anyang City)
Mayor Choi Dae-ho of Anyang City (left) poses for a commemorative photo with related officials (Photo=Anyang City)

[Suwon Ilbo=Reporter Eom In-yong]Anyang City announced on the 10th that it has been selected as the top-ranking municipality in Gyeonggi Province for the third consecutive year in the local government administrative services category of the "2026 Korea Service Quality Index" survey hosted by the Korean Standards Association.

The Korea Service Quality Index is a service quality evaluation model jointly developed by the Korean Standards Association and Seoul National University's Graduate School of Business and is being implemented since 2000.

The survey was conducted with one-on-one interviews and internet panel surveys targeting customers of 119 companies and 72 local governments.

In the survey, Anyang City recorded 74.0 points, an increase of 0.4 points from last year (73.6 points), achieving first place among 17 municipalities in Gyeonggi Province with populations of 300,000 or more.

In particular, the city received excellent evaluations among 13 evaluation indicators including △core service △public interest △kindness △proactiveness △reliability △appropriateness △accessibility △convenience △comfort.

Mayor Choi Dae-ho of Anyang City said, "Anyang City's achievement of ranking first in Gyeonggi Province on the Korea Service Quality Index for three consecutive years is a meaningful result accomplished through the trust of our citizens and the efforts of public officials," and added, "Going forward, we will make continued efforts to provide the highest-quality administrative services that citizens can experience in their daily lives."

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