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Suwon Special Municipality Achieves 25% Collection Rate with Korea's First Multilingual Delinquent Tax Notices for Foreign Nationals

Foreign taxpayers receive customized delinquent tax management without language barriers to accurately understand payment obligationsAfter sending payment notices in 7 languages, 867 delinquent taxpayers make voluntary payments… Total of 118.6 million won collected
Multilingual payment notices in 7 languages for non-tax revenue delinquencies produced by Suwon City for the first time in Korea.
Multilingual payment notices in 7 languages for non-tax revenue delinquencies produced by Suwon City for the first time in Korea.

[Suwon Ilbo = Reporter Jung Joon-sung] Suwon Special Municipality announced on the 7th that it achieved results in collecting 118.6 million won in delinquent non-tax revenue in the first half by producing and sending multilingual non-tax revenue payment notices for the first time in Korea and operating a customized non-tax revenue delinquency management system for foreign nationals.

The city produced and sent payment notices for non-tax revenue delinquencies in 7 languages—English, Mandarin Chinese, Japanese, Vietnamese, Cambodian, Russian, and Uzbek—to enhance payment convenience for foreign taxpayers and strengthen the effectiveness of non-tax revenue delinquency management.

The city targeted 4,317 foreign nationals with non-tax revenue delinquencies, excluded 934 persons such as those who permanently left the country and deceased individuals, and reflected the latest address information for 1,874 cases to improve the accuracy of postal delivery.

As a result of sending payment notices to 3,383 foreign delinquent taxpayers from February, excluding those who permanently left the country, 25.63% (867 persons) of the targeted individuals paid their delinquent amounts, collecting 118.6 million won (23.09%) out of a total delinquent amount of 513.7 million won.

It is being evaluated as a proactive administrative case that increased administrative accessibility through customized guidance that is easy for foreign nationals to understand.

The city plans to send a second round of multilingual payment notices in August and strengthen foreign national delinquency management by conducting on-site investigations of high-amount delinquent taxpayers and implementing payment suspensions in parallel.

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