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신문 구독 문의

Yeoju City Operates 'Mobile Citizens' Ombudsman' with Anti-Corruption and Civil Rights Commission

Resolving Residents' Grievances through On-site, Customized Consulting ServicesMayor Lee Chung-woo: "We will implement more comprehensive and effective civil petition and audit administration in Yeoju City"
Yeoju City operates the '2026 Yeoju City Customized Mobile Citizens' Ombudsman.' (Photo=Yeoju City)
Yeoju City operates the '2026 Yeoju City Customized Mobile Citizens' Ombudsman.' (Photo=Yeoju City)

[Suwon Ilbo=Reporter Eom In-yong] Yeoju City announced on the 25th that it successfully operated the '2026 Yeoju City Customized Mobile Citizens' Ombudsman,' an on-site civil petition consulting service hosted by the Anti-Corruption and Civil Rights Commission and organized by Yeoju City, at the Joong-ang-dong Administrative Welfare Center.

The 'Mobile Citizens' Ombudsman' is an on-site civil petition resolution service in which specialized investigators from various fields, through inter-agency collaboration coordinated by the Anti-Corruption and Civil Rights Commission, visit the field to hear and consult on civil petitions.

This ombudsman initiative was implemented targeting local residents and vulnerable groups who previously faced difficulties in receiving grievance consulting due to time and geographical constraints or lack of information.

In this consulting session, in addition to objections to general administrative dispositions, the focus was placed on credit recovery consulting with the Credit Recovery Committee and the Korean Council of Social Welfare participating as cooperating agencies, and welfare consulting for vulnerable groups outside the formal system. Notably, numerous welfare petitions from vulnerable groups that had been difficult to resolve independently were received, garnering significant response.

Mayor Lee Chung-woo stated, "I deeply appreciate the citizens for taking difficult steps to support this 'Mobile Citizens' Ombudsman' operation," and added, "By examining the types of civil petitions revealed through this consulting, we will implement more comprehensive and effective civil petition and audit administration in Yeoju City."

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