Hwaseong Special City opens Dongtan-gu Office... "A Future City Where People and Technology Grow Together" Leaps Forward

[Suwon Ilbo=Reporter Jung Jun-sung] Hwaseong Special City held the opening ceremony for Dongtan-gu Office on the 5th at the conference room of Dongtan-gu Office and declared the formal launch of a living-area-centered administrative system combining people-focused administration with advanced technology.

The opening ceremony was attended by approximately 200 people, including Mayor Jung Myung-geun, National Assembly Speaker Bae Jung-soo, National Assembly Members Lee Jun-seok and Jeon Yong-gi, provincial and municipal council members, district office launch supporters, and local residents.

The Dongtan-gu Office that opened today marks an administrative turning point, transitioning from the existing Dongtan branch office system to a general-purpose district system. With the opening of a district office overseeing Dongtan 1-9 wards, "30-minute living-area administration" where citizens receive prompt and seamless administrative services at closer locations has begun in earnest.

The event proceeded with a classical music performance before the ceremony, an opening declaration, progress report on general-purpose district establishment, a commemorative opening video, remarks and congratulatory addresses, celebratory performances, and a signboard unveiling ceremony.

The opening ceremony particularly drew attention with citizen-participation events using an interactive two-way wall display panel. Congratulatory messages directly delivered by citizens through QR codes were displayed on-site, symbolically expressing that citizens are the subjects of administration and highlighting the differences between the existing branch office system and the district office system.

Dongtan-gu oversees Dongtan 1-9 wards, and the district office premises uses the existing Dongtan branch office building. The organization is composed of nine departments: Autonomous Administration, Safety and Construction, Civil Affairs and Passport, Taxation, Care and Welfare, Family and Childcare, Economy and Transportation, Urban Architecture, and Urban Environment.

The district office handles integrated civil affairs, family relations, foreign resident relocation registration, and real estate and land-related civil complaints, as well as civil affairs and cadastral operations. It also manages taxation services including municipal and provincial tax assessment and collection, integrated investigation and management, medical benefits, basic pension, various welfare allowances, and childcare facility licensing.

Additionally, the district office oversees sales, sports, and tourism facility registration; food and public health facility management; agricultural, livestock, and pet-related operations in the industry and hygiene sector; environmental management and noise and wildlife response in the environmental sector; road and parking lot management and illegal parking enforcement in road and traffic administration; signage and street tree management in urban aesthetics; and development permits, forest land conversion, building permits and registration in licensing and construction operations.

Through these efforts, Dongtan-gu Office is expected to shorten civil complaint processing time, reduce citizen travel burden, and serve as a living-community-oriented administrative hub where people's daily lives and technology-based administration are combined.

Mayor Jung Myung-geun stated, "The opening of Dongtan-gu Office is one step in the process of establishing a living-area administrative system encompassing Dongtan 1-9 wards, and it is significant that a foundation has been laid for citizens to access administrative services at closer locations. Going forward, I will do my utmost in administrative operations so that Dongtan-gu Office can steadily fulfill its role as the closest administrative window to citizens' daily lives."