Suwon Metropolitan City Fully Implements "Barrier-Free Kiosks" Accessible to All

[Suwon Ilbo=Reporter Jung Jun-sung] Suwon Metropolitan City announced on the 4th that it will fully implement ‘Barrier-Free Kiosks’ that anyone can use conveniently regardless of disability status.

In accordance with the recently amended enforcement decree of the ‘Act on Prohibition of Discrimination Against and Remedies for Persons with Disabilities,’ when public and private sectors install and operate kiosks (unmanned information terminals), they must use devices that meet accessibility verification standards and be equipped with voice guidance systems for the visually impaired.

The city installed three civil affairs kiosks at City Hall and 85 units at each district and neighborhood administrative welfare center in line with the implementation of the regulation.

The city is also conducting customized promotion tailored to field conditions. For small neighborhood commercial facilities under 50㎡ floor area, small business establishments, and table-order small product installation sites, the city is guiding businesses to meet legal obligations by installing staff call buttons and providing customer service training instead of replacing expensive equipment.

For large retailers, the city plans to focus promotion efforts on securing certified devices and voice guidance systems.

A city official said, “In an environment where kiosk use has become routine, we will make efforts to ensure the system is stably implemented in the field so that people with disabilities do not face inconvenience,” and added, “We will continue to create a digital environment where anyone can access information without discrimination.”