Hwaseong Special City Enters Four-District Office Era

[Suwon Ilbo=Reporter Jung Jun-seong] Hwaseong Special City officially launched its new administrative system of four district offices starting February 1, and has begun full-scale implementation of citizen-centered administrative services.

The launch of the district office system is intended to respond to rapid urban growth and increased administrative demand, and to dramatically improve administrative accessibility. Hwaseong City has reorganized its administrative system into four general districts: Mansei, Byeongjeom, Dongtan, and Hyohaeng.

In this process, Hwaseong City systematically advanced preparations necessary for district office operations—including ordinances, organizational structure, budget, and office facilities—following approval from the Ministry of the Interior and Safety. The city also incorporated the significance of launching the district office system created together with citizens through citizen supporter participation.

Furthermore, the city has presented "30-minute administrative service" as the core value of the district office system and is launching full-scale field-oriented administration that resolves civil complaints promptly at the local level.

Through this, the city aims to establish a system where citizens do not have to visit administrative agencies, but instead administrative services come directly to citizens in their daily lives.

Beginning with the opening ceremony of Mansei District Office on February 2, opening ceremonies for ▲Byeongjeom and Dongtan District Offices on February 5 and ▲Hyohaeng District Office on February 6 will be held in sequence, and full-scale operations of the four district offices will commence.

Each district office will analyze region-specific characteristics including industry, residential areas, transportation, and culture reflecting local residential zone characteristics and urban structure, uncover and promote policies with high citizen satisfaction, and pursue prompt on-site responses to recurring civil complaints and inconveniences in daily life for immediate resolution.

To minimize administrative gaps and citizen confusion in the early stage of opening, the city has thoroughly prepared preliminary inspections and response systems, and plans to support stable settlement of the district office system by maintaining field-focused continuous inspections and monitoring following the launch.

Mayor Jeong Myeong-geun stated, "The four-district office system is a turning point that narrows both the physical and psychological distance between citizens and administration," and added, "Through 30-minute administrative service, we will quickly resolve inconveniences in daily life, and through customized region-specific policies, we will create changes that citizens can feel."