Guri Urban Development Corporation Strengthens Civic Communication through Operation of 'National Petition Window'

[Suwon Ilbo=Reporter Um In-yong] Guri Urban Development Corporation announced on the 29th that it will begin full-scale operation of the 'National Petition Window' to collect diverse opinions and complaints from citizens in a more systematic and transparent manner.

The 'National Petition Window' is a pan-government civil service communication channel through which any citizen can easily file complaints, suggestions, and grievances online.

Through the commencement of this operation, Guri Urban Development Corporation plans to strengthen communication with citizens and enhance the accountability and credibility of corporation operations.

Guri Urban Development Corporation has been receiving citizen opinions through various channels including the website bulletin board, telephone, and in-person visits. By additionally introducing the National Petition Window, the corporation will be able to further standardize complaint processing procedures and systematically and transparently manage the entire process from receipt to completion of processing.

Additionally, complaints and suggestions received through the National Petition Window will be utilized for institutional improvement and service quality enhancement.

Kim Young-do, Director General of Guri Urban Development Corporation, stated, "Operating the National Petition Window is an important first step to more directly hear the voices of citizens and reflect them in corporation operations," adding, "We will continue to establish ourselves as a trusted public enterprise through providing administrative services tailored to citizens' expectations and open communication."