Suwon Holds Evaluation Committee Meeting for Residential Waste Collection and Transport Contractors

[Suwon Ilbo=Reporter Jung Jun-sung] Suwon Special Municipality held the 2025 Residential Waste Collection and Transport Contractor Evaluation Committee Meeting on the 25th in the small conference room of City Hall, deliberating and approving the results of the 2025 comprehensive evaluation. The comprehensive evaluation results for 13 contractors showed 'Excellent' level performance.

The city evaluated the performance of a total of 13 contractors by combining citizen satisfaction surveys, on-site assessments, and performance document evaluations.

The citizen satisfaction survey targeted 2,637 residents and evaluated proper collection, environmental preservation, citizen convenience, and overall satisfaction. An on-site evaluation team consisting of 4 members including resident representatives, civil servants, and private experts visited 44 districts covering single-family homes, apartments, and commercial areas to verify collection conditions.

The performance document evaluation was based on complaint response, personnel, equipment, and safety management, and governance participation. Contribution to community welfare activities was evaluated as a bonus item.

As a result of the comprehensive evaluation, 9 out of 13 contractors received an 'Excellent' rating with scores of 90 points or above, and 4 contractors received a 'Very Good' rating with scores of 80 points or above. Three contractors are scheduled to receive commendations.

The Residential Waste Collection and Transport Evaluation Committee deliberates and approves the results of citizen satisfaction surveys, on-site assessments, and document evaluations at least once per year for contractors to ensure fair evaluation and implement high-quality sanitation administration services.

The meeting was attended by 8 committee members, including Chair Kim Hyun-soo, First Vice Mayor of Suwon.

First Vice Mayor Kim Hyun-soo stated, "The contractors have elevated the status of Suwon, a carbon-neutral green city, by receiving 'Excellent' and 'Very Good' ratings," and added, "We will continue to collect garbage cleanly and respond swiftly to complaints to consistently raise the level of citizen services in sanitation administration."