Suwon City to Operate 'Saebit Shinmungo Veterans on the Road' Visiting Four Districts

[Suwon Ilbo=Reporter Jung Jun-sung] Suwon Special City announced on the 19th that it will operate 'Saebit Shinmungo Veterans on the Road' by rotating through four district offices every Wednesday.

'Saebit Shinmungo Veterans on the Road' is an outreach civil complaint consultation service that listens to citizens' voices on-site and seeks solutions to any problems identified.

The on-site consultations held every Wednesday will be staffed by veteran civil servants with more than 20 years of experience, who will provide consultations on civil complaints in diverse fields including administration, taxation, social welfare, architecture, and civil engineering. For pre-registered civil complaints, on-site investigations and inter-departmental consultations will be conducted, and if necessary, cases will be submitted as agenda items to the Citizen Grievance Processing Committee.

A city official stated, "We hope that 'Saebit Shinmungo Veterans on the Road' will help resolve citizens' grievances," and added, "Going forward, we will visit citizens every Wednesday to listen to their voices."