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Dongtan Family Pool in Hwaseong Establishes Itself as 'Urban Retreat'

Over 43,000 visitors from July 19 to August 31...successful operational closureReflecting citizen feedback and two-shift operation achieves 92.7% visitor satisfactionMayor Jung Myung-geun: 'Will prepare to become more enjoyable and safe urban retreat for citizens next year'
Aerial view of Dongtan Family Pool. (Photo=Hwaseong City)
Aerial view of Dongtan Family Pool. (Photo=Hwaseong City)

[Suwon Ilbo=Park Chan-hyuk Reporter] Hwaseong Special City announced on the 8th that the 'Dongtan Family Pool,' which opened for the first time this year, concluded its 2025 operations on August 31.

Dongtan Family Pool is a family-oriented water play facility located at 654 Seokwoo-dong. Since its opening on July 19, it attracted approximately 43,000 visitors and received strong support from Hwaseong citizens and neighboring residents.

To allow more citizens to use the family pool, the city switched its operation format from all-day to a two-shift system starting August 5, expanding daily capacity from 850 to 1,700 people. Operating hours were also extended by two hours, which helped ease facility congestion.

The city also actively gathered citizen feedback and provided various convenience services to water park visitors, including introducing food trucks, setting up heat relief shelters, and offering free rentals of picnic mats and life jackets.

As a result, a satisfaction survey conducted at the end of operations showed that 92.7% of respondents were satisfied with overall services. In particular, positive responses to clean environment maintenance and attentive user guidance led to high scores in staff friendliness, facility cleanliness, and promotional satisfaction.

Mayor Jung Myung-geun said, "The Dongtan Family Pool, making its debut this year, was able to achieve good results thanks to the citizens' keen interest and feedback," adding, "Based on this year's experience, we will prepare so that next year it can become an urban retreat where citizens can enjoy themselves more happily and safely, close to their daily lives."

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