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Osan City Operates Dedicated Task Force and Call Center for Consumer Coupons

Consumer coupons for economic recovery pushed on July 21...records 97.6% distribution rate to expand citizens' tangible benefitsSystematic management from distribution to payment...strengthens rapid response with deployed counseling staff
Exterior view of Osan City Hall. (Photo=Osan City)
Exterior view of Osan City Hall. (Photo=Osan City)

[Suwon Ilbo=Park Chan-hyeok Reporter] Osan City announced on the 21st that it is operating a dedicated task force team and exclusive call center to ensure stable implementation of the consumer coupon program for economic recovery.

The task force team manages the entire process from distribution to payment of consumer coupons and has established a support system to prevent administrative gaps.

A dedicated call center is also in operation to address inquiries from citizens and merchants. Counseling staff are deployed to provide prompt and accurate guidance, and inquiries can be made through the dedicated call center (☏ 031-8036-7795).

The project is being promoted in connection with the government's economic recovery policy for people's livelihoods. The city continues its support with the goal of stabilizing citizens' living conditions and revitalizing the local economy. As of the 20th, the consumer coupon distribution rate was recorded at 97.6%, and with many citizens benefiting, positive effects are emerging in the local economy.

The city is actively pursuing measures to increase application and usage rates, including the second consumer coupon payment. Multi-faceted support is being provided, including sending notices, online promotion, and operating on-site application counters, and plans to operate the dedicated task force team and call center until October 31st to continuously support citizen convenience.

Citizens who have not yet applied for consumer coupons must complete their application by September 12th. Those who fail to apply will be excluded from the recipients, and consumer coupons that have been distributed will automatically expire if not used by November 30th.

Mayor Lee Kwon-jae said, "I will actively support until the end so that many citizens can reap practical benefits through consumer coupons and contribute to local economic revitalization."

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