Suwon City Delivers Military Noise Compensation Decision Notices via Mobile Electronic Delivery—Nation's First

[Suwon Ilbo=Reporter Jung Jun-sung] Suwon City announced on the 4th that it will become the nation's first to send military noise compensation decision notices using mobile electronic delivery services.

The mobile electronic delivery system sends notices and guidance documents to recipients' smartphones registered under their own names through authorized electronic document brokers such as Kakao and KT. Recipients can view documents directly on their smartphones without a separate application.

Starting this month, the city will send military noise compensation decision notices via KakaoTalk messages and text messages. Recipients can view the documents after authenticating their identity.

Those who do not view the mobile electronic delivery will receive the notice by registered mail.

From next year, the city plans to expand mobile electronic delivery to include military noise compensation guidance documents and objection decision notices in addition to military noise compensation decision notices.

A city official stated, "The existing decision notice delivery system using two-way text services had issues, with a surge in civil complaints worried about voice phishing and smishing scams due to requests for birth dates for identity verification." The official added, "By utilizing mobile electronic delivery, recipients can conveniently confirm notices, and the city can also reduce postage costs of 50 million won annually spent on registered mail deliveries." The official continued, "KakaoTalk messages and text messages will be sent from numbers with the Suwon City official mark applied, so please feel assured when viewing them."