Suwon City Operates '24-Hour Pothole Emergency Response Team'

[Suwon Ilbo=Reporter Jung Jun-sung] Suwon Special City announced on the 24th that it is operating a '24-Hour Pothole Emergency Response Team' during the thaw season when potholes occur frequently, and has begun swift pothole repairs.

The city has been operating the 'Pothole 24-Hour Emergency Response Team' to respond quickly to potholes since 2023. It operates during the thaw season (February-April) and the rainy season (July-September).

The Pothole 24-Hour Emergency Response Team patrols roads and immediately implements safety measures upon discovering potholes. When a pothole report is received, repairs are completed within 24 hours. The team is composed of 5 teams with 104 personnel from the city and districts, with 951 km of roads in Suwon targeted for maintenance.

During the operation period of the emergency response team, road patrol is strengthened and a 24-hour response system is activated, including establishing emergency contact networks. Cooperation systems are established with bus drivers and taxi drivers to continuously monitor roads.

When discovering a pothole, drivers should first reduce vehicle speed and report to City Hall or the relevant district office. The reporting phone numbers are 031-228-2468 (daytime) and 031-228-2222 (nighttime and holidays). Reports can also be made through the 'Bus Arrival Notification System' at bus stops. If vehicles are damaged such as tire damage due to potholes, residents can apply for compensation from the district office.

The city will operate a 'Road Intensive Inspection Period' until March 31. Five inspection teams, composed of the city and districts, will strengthen road patrol together with the Pothole 24-Hour Emergency Response Team. Ground Penetrating Radar (GPR) will be utilized to survey roads to prevent ground subsidence accidents.

A city official stated, "To prevent accidents caused by potholes, we will continue to patrol roads and conduct swift repairs when potholes are discovered," and urged, "Please report immediately if you discover potholes on the road."