Suwon's Gwanggyo Lake Park Achieves 88.1-Point User Satisfaction Rating

[Suwon Ilbo=Reporter Jung Jun-sung] Suwon City announced on the 13th that visitor satisfaction at Gwanggyo Lake Park has reached 88.1 points. This is 1 point higher than the average satisfaction score (87.1 points) from 2020 to 2024.

The satisfaction survey was conducted from January 3-7 with 150 visitors to Gwanggyo Lake Park. A written questionnaire was administered at the Visitor Center. Survey respondents were 38% male and 62% female, with those aged 50 and above comprising 47.6%, the largest age group.

Survey items included nine categories: △park usage △restrooms △order maintenance △landscape management △facility management △shops and cafes △staff friendliness △cleanliness △and inconvenience resolution.

Among the nine items, 'cleanliness' had the highest satisfaction rating at 91.2 points, followed by 'restrooms' (89.4 points) and 'inconvenience resolution' (89.1 points). The most frequently cited inconvenience was 'parking facilities' (58%).

A city official stated, "Based on the satisfaction survey results, we will address citizen inconveniences and collect suggestions" and "We will develop Gwanggyo Lake Park into a premium park that satisfies our citizens."