Choi Young-hee, Veteran Team Leader at Suwon's Saebit Civil Affairs Office, Wins Grand Prize at 28th Citizen Service Awards

[Suwon Ilbo=Reporter Jung Jun-sung] Choi Young-hee, veteran team leader at Suwon's Saebit Civil Affairs Office, won the grand prize at the '28th Citizen Service Awards' jointly hosted by the Ministry of Interior and Safety and SBS. The awards ceremony was held on the 21st at SBS's public hall in Sangam-dong.

The Citizen Service Awards are presented to civil servants who promote creative civil complaint policies and advance public convenience through dedicated citizen service.

As a veteran civil servant at the Saebit Civil Affairs Office, Team Leader Choi Young-hee has resolved many civil complaints.

In May of last year, an elderly man in his 70s asked Choi to "find my son who was sent for adoption through an adoption agency in Suwon 46 years ago." After checking multiple adoption-related organizations, Choi connected the adopted son with his biological father.

Choi also provided administrative support for a disabled couple to relocate their booth, whose income had sharply declined due to a bus stop relocation. Additionally, Choi resolved a delayed community center opening issue within an apartment complex in 20 days through coordination with related departments. Beyond these, Choi resolved various civil complaints including installation of electric vehicle fast-charging stations, delayed city gas construction work, advance notice of power cutoff for multi-tenant commercial buildings, and locating families of abandoned individuals.

For these efforts, Team Leader Choi was recognized with six commendations from the mayor, including recognition for proactive administration, and received numerous thank-you letters from residents.

Team Leader Choi said, "I feel greatly honored to receive such a prestigious award despite my shortcomings," adding, "I understand this as encouragement to work harder, and I will do my best in my assigned duties," and continued, "As a veteran civil servant, I feel a sense of mission and pride, and I will take the lead in improving residents' welfare."