Gyeonggi Province Expands Authentication Support Services as Disaster Basic Income Applications Surge

[Suwon Ilbo=Reporter Park No-hun] Less than a day after Gyeonggi Province's disaster basic income applications opened, the number of applicants has reached approximately 830,000. The province has begun taking immediate measures, including expanding servers, to ensure smooth applications given the large influx of residents in the early application period.

According to Gyeonggi Province on the 10th, as of 2 a.m. that day, the number of applicants through the Gyeonggi Province Disaster Basic Income website (basicincome.gg.go.kr) totaled 826,226, with the application amount tallied at 135.9 billion won.

Breaking down applicants by time slot, following the opening of online applications at 3 p.m. on the 9th: ▲3 p.m. to 6 p.m., 80,000 applicants (26,666 per hour) ▲6 p.m. to 9 p.m., 296,277 applicants (98,759 per hour) ▲9 p.m. to 2 a.m. the next day, 449,949 applicants (89,989 per hour). Analysis shows that smooth access during late night hours resulted in a large number of applications.

The province originally designed the website to operate with a maximum of 200,000 simultaneous users. Additionally, it secured safety through private cloud services including 30 web servers and 4 database servers to allow smooth site access.
However, on the first day of applications, a maximum of 240,000 users accessed simultaneously, and due to the surge in traffic, the authentication server required for mobile phone authentication went down, causing a disruption in the authentication service.

In response, the province requested server recovery from the mobile phone authentication service provider and resumed authentication services at 8 p.m. on the 9th. Additionally, by utilizing a reception waiting system to limit simultaneous users to 50,000 and improving the speed of mobile phone and card authentication, it implemented measures to process applications within 1-3 minutes.
The province plans to expand the mobile phone authentication support service providers from the existing 1 to 3 companies and increase the credit card authentication center server from 5 to 20 units.

A province official stated, "Gyeonggi Province's disaster basic income will be paid to all residents, not on a first-come-first-served basis, so we ask residents to apply at their convenience."