Pyeongtaek City Receives Minister's Commendation for Citizen Services for Three Consecutive Years

[Suwon Ilbo=Reporter Seo Dong-young] Pyeongtaek City announced on the 23rd that it has been selected as an outstanding institution for three consecutive years in the "2019 Comprehensive Citizen Service Evaluation" hosted by the Ministry of the Interior and Safety and the Anti-Corruption and Civil Rights Commission, and received the Minister of the Interior and Safety's Commendation.

The awards ceremony was scheduled to be held in March but was canceled due to COVID-19, so the city only received the commendation certificate. With this award, the city has also secured 50 million won in special budget transfers as a financial incentive.

In the 2017 and 2018 Comprehensive Citizen Service Evaluations, the city achieved the highest grade of "Grade A" and received the Minister of the Interior and Safety's Commendation.

The "2019 Comprehensive Citizen Service Evaluation" was conducted from October 2018 to September 2019 targeting a total of 304 institutions, including 44 central government agencies, 17 provincial education offices, 17 metropolitan local governments, and 226 basic local governments.

The evaluation items consisted of three areas and five categories with 19 indicators directly related to citizen service quality: citizen service administrative management foundation, citizen service administrative operation and activities, and citizen service processing performance. The evaluation was conducted through both written assessment and on-site inspection.

In the evaluation, the city received "Grade A" and has been recognized for three consecutive years for its level of citizen services at the point of public interface.

Mayor Jeong Jang-seon of Pyeongtaek stated, "We will not be complacent with this award and will do our best to always provide citizen services centered on citizens from the citizens' perspective."