특집 {수원시가 달라졌다 2} 민원 행정의 혁신 ‘새빛민원실’
- Complex and difficult civil petitions, field-oriented civil petition core window that takes responsibility and resolves issues - Veteran civil servants directly handle civil petitions...increasing citizen satisfaction with successive awards and benchmarking - 'Citizen Satisfaction' score 96.15 points...expanding field-oriented service policy